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AWARD-WINNING RAW PET FOOD
DELIVERING TO ALL 7 EMIRATES
SPEAK WITH A PET FOOD ADVISOR
VISIT OUR STORE IN DUBAI
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AWARD-WINNING RAW PET FOOD
DELIVERING TO ALL 7 EMIRATES
SPEAK WITH A PET FOOD ADVISOR
VISIT OUR STORE IN DUBAI
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Trade Operations Specialist

Operations, Full Time

Trade Operations Specialist

Trade Operations Specialist, Full Time

We are the first and only fresh, healthy pet food producer and subscription service in the UAE.

We make fresh human-grade pet food, tailored to each dog or cat’s nutritional needs and deliver directly to our customers’ doors. Through our carefully crafted meals, dogs and cats can truly live their healthiest, happiest lives.

We have become one of UAE's fastest-growing startups after being founded by a husband and wife team in 2016, who are massive pet lovers. We are now the UAE’s leading natural pet food subscription service. Improving the health and pleasing the taste buds of pets all over the UAE.

We have even more ambitious growth plans for 2024 and are looking for a Trade Operations Specialist to join our team and help us reach our goals and change the pet food industry!

We are currently hiring for a variety of full-time schedules and applicants must have availability to work weekends.

#mustlovepets

You must be able to:

  • Manage an end-to-end shipment of goods in the most timely and economic manner ensuring best value for the company in line with its strategic, financial and operational requirements.
  • Plan and oversee local and global shipments, negotiating with various stakeholders and ensuring excellent customer service.
  • Working with customs brokers and freight forwarders on inbound and outbound shipments, providing necessary documentation and details to clear shipments.
  • Ensure compliance with export/import industry laws and regulations.
  • Provide quotes for large orders, handle tender documents, and finalize contracts for successful bids.
  • Monitor order processing and address complaints or queries.
  • Possess knowledge of export/import laws and regulations.
  • Liaise with authorities such as DAFZA, JAFZA, customs, municipalities and pertinent authorities for compliance on product listings/registration and smooth clearance of goods.
  • Coordinate contracts, negotiate with third parties and suppliers and handle transportation logistics.
  • Assist in inventory management, ensuring accurate tracking of quality, quantity, and stock levels.
  • Ensure and maintain an effective and timely order management and acknowledgement system.
  • Liaises with the Finance Department for opening Letters of Credit, transfers, and Bank Delivery Order for shipment covered by L/C.
  • Coordinate with various departments for the smooth operation of day-to-day activities.
  • Keep logs and records of warehouse stock, supervise inventory of raw materials and arrange stocking.
  • To create and implement effective processes and procedures to ensure the accurate recording of all warehouse transactions.
  • Ensure compliance with all relevant safety, security, quality and environmental management policies, procedures and controls across the operation.
  • Perform other duties and responsibilities as required.

Essential skills:

  • A pet lover is a must! You love pets and approach every pet with the same empathy and understanding as if it were your own
  • Proven experience in trade operations, logistics, or customs compliance.
  • Strong knowledge of local and international trade regulations and customs procedures.
  • Knowledge of laws, regulations and ISO/HACCP requirements
  • Excellent attention to detail and organizational skills
  •  

Other Experience:

  • Proficiency in English is mandatory both verbally and written.
  • A bachelor’s Degree from an accredited three-year college or university is preferred
  • Previous experience in customer-centric roles (retail, food service, etc.)
  • Experience with pets or health-foods preferred.
  • Interest in working in a pet-friendly, fast-moving environment.

If you love pets and natural products, If you want to be a member of a fun and innovative company, then Apply now!

Should you like to standout, tell us in your cover letter why you're interested in joining our team and how your skills match the responsibilities detailed in this posting.

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